DT Compressor Services Ltd provide all goods and services subject to the following terms and conditions of sale. Each
despatch is offered subject to these terms and conditions, acceptance of this catalogue, and acceptance of an
individual delivery of a product or service from DT Compressor Services Ltd is further confirmation of your
acceptance of our terms and conditions. In the event of your official order forms or accompanying documentation
containing special printed conditions, it is understood that such conditions are only binding in so far as they are not
at variance with the terms and conditions contained herein. No variation to these terms and conditions of sale is
permitted unless in writing by a Director of DT Compressor Services Ltd.
PRICES - All current list prices and discounts where applicable are available on request. It is your responsibility to
ensure the prices on your order, if included are correct and in line with our current pricing which is available on
request. All price lists, quotations and estimates are subject to alteration without notice. Goods will be invoiced at
prices ruling on date of despatch regardless of any price list, quotations and estimates you may have received from
us prior to the date of despatch, or any prices quoted on any purchase order submitted. Prices and charges are listed
exclusive of Value Added Tax.
RETENTION OF TITLE - All goods supplied by us to you remain the property of DT Compressor Services Ltd until the
goods have been paid for in full.
CATALOGUE CONTENT, DRAWINGS AND SPECIFICATIONS - However communicated all drawings and specifications,
dimensions and weights provided by us are approximate unless otherwise stated. DT Compressor Services Ltd accept
no liability for damage or injury arising from any error or omission in the data provided. On occasions it may be
necessary to supply goods that will differ from those depicted in this catalogue and other publications provided by
us.
PERFORMANCE - Any performance details given by DT Compressor Services Ltd are provided in good faith and will be
based on how we expect the product or service provided to perform. However we accept no liability for any failure
to achieve any performance figures given unless full details of the application and environment for use are provided
and the performance data is subsequently verified in writing by a Director of DT Compressor Services Ltd. You
remain responsible to ensure that the products provided are suitable for your purpose.
DESPATCH - All despatch times quoted are based on the date of receipt of an order. We will make every effort to
meet despatch times as quoted. However we accept no liability whatsoever for any for late despatch of an order
regardless of the cause of the late despatch. If you arrange to collect goods yourself it is your responsibility to collect
these goods within 5 working days. In the event that goods are not collected in the stated time we reserve the right
either to i) treat the order as cancelled (which may result in a handling charge) or ii) Send the order by our
designated carrier and charge our standard delivery charge (as stated on our website at the time of despatch).
CARRIAGE - All new orders which are not collected from our premises will be subject to a carriage charge. Our
carriage charges are available on request. In the event that an order is not clearly marked for collection we will
assume that a delivery service is required and such orders will be sent by our standard service which will be charged
for.
Orders for new items will not be added to despatches of items on back order.
Carriage paid offers relate to total value of goods despatched to a single delivery address on any single day.
Certain products are excluded from standard carriage terms and carriage paid offers. Certain items may be subject to
additional carriage costs (i.e 6.5 m lengths of tube).
TELEPHONE - All telephone calls to or from DT Compressor Services Ltd may be recorded for accuracy or training
purposes.
DAMAGE/LOSS IN TRANSIT - You are responsible for inspecting goods promptly on arrival. Should a consignment be
obviously damaged in transit it must be noted next to the signature when the delivery is received. Any claims for
damage /loss in transit must be made within 3 working days of receipt. It is important that you check the number of
parcels / boxes / bags / pallets etc. received matches with the number for which you are signing for. If this is not the
case you must correct the number received before signing. Additional terms for compressors apply – see section for
details.
LATE DELIVERY - In the event of late delivery you must ensure the time / date of the delivery are noted when signing.
PRODUCT GUARANTEE & DELIVERY QUERIES - Defects which develop following correct use of the goods supplied
within a period of 12 months following delivery as a consequence of design, materials or workmanship will be
repaired, replaced, or an alternative product offered at our discretion.
Should you have goods you consider faulty contact us to get a GOODS RETURN NUMBER. All goods must be
adequately packaged. Carriage will be organised by us at our cost. Goods should be clearly marked with the
following "QUALITY CONTROL, DT Compressor Services Ltd, 55 Tenter Road, Moulton park Ind Est, Northampton,
NN3 6AX" and details of the fault enclosed with the goods.
Any goods subsequently found not to be faulty will be returned to you via our carrier on a standard next day service
for which you will be charged. You are required to examine the goods and notify us of any complaints query relating
to the delivery within 3 days of receipt. In the event that we accept the complaint as valid we reserve the right to
replace or credit the value of goods and thereby terminate our liability. We cannot be held responsible for charges
incurred by you in attempting to replace, rectify or modify goods without our written agreement.
RETURNS - STANDARD ITEMS - Requests by you to return goods supplied by us may be accepted, at our discretion,
subject to a handling charge. The goods must be:
i The goods are unused and are a standard, non bespoke item.
ii A GOODS RETURN NUMBER is obtained by contact us and is included with the goods returned.
iii All returns should be adequately packaged and clearly labelled as follows "CUSTOMER RETURNS, DT Compressor
Services Ltd, 55 Tenter Road, Moulton park Ind Est, Northampton, NN3 6AX " Credits agreed will only be issued when
the items are received by us in good condition.
Handling charges will be advised to you prior to a goods return number being issued. Goods returned to us without
prior agreement may be returned to you, for which standard delivery charges will be applied. All goods returned
without a returns numbers will always be subject to a handling charge of £25.00 or 25% of the value of the goods,
whichever is the greater.
RETURNS – NON STANDARD OR BESPOKE ITEMS - will not be accepted for return for any reason whatsoever.
ORDER CANCELLATION - Cancellation of back orders for items may be accepted providing that a variation to our
standard pricing was not agreed based on the volume to be delivered. In this case cancellation will only be accepted
if the standard sales price is to be charged on the quantity delivered. Requests to cancel an order for an ex-stock
item can normally only be accommodated within one hour of the original order being received. Orders cancelled
after this time may be subject to a returns handling charge. Once an order for direct shipment from supplier is in
process, we are unable to either amend or cancel the request.
DEFAULT - In the case of default, you agree to allow us or our agent to enter your premises where the goods are kept
and remove same. You will be responsible to us for all costs incurred in reclaiming the goods.
PAYMENT TERMS - Payment terms are strictly 30 days Nett monthly. If any sum is not paid on the due date for
payment, all sums then outstanding from you will immediately become due and payable including sums would not
otherwise be due until a later date. If any sum is not paid on the due date for payment, any stock of non-standard
items not listed in the current catalogue which we hold against your order for future delivery, will also become
payable immediately.
Overdue balances will be charged interest at a rate of 8% per annum above the Bank of England base rate at the
time the debt became overdue.